Enhancing organizational processes

We recognize the significance of smooth organizational processes while you concentrate on maximizing profits. We also believe that efficient processes enhance quality, ultimately leading to greater customer satisfaction.

What if your team's satisfaction were to rise simultaneously?

We invite you to share the challenges you face in orchestrating organizational processes.

Schedule a free consultation

Processes we optimize

Process

We will identify and map out the process involved in creating your service or product.

Sales

We'll track how many steps it takes for your customer to place an order with you.

Purchasing

We will standardize the purchasing process by database of contractors, rates and contracts.

Customer service

We will standardize the procedures for handling complaints, inquiries, and relations.

Knowledge

We will establish a framework for knowledge management.

Communication

We will tailor internal communications plan that aligns with your needs and objectives.

Structure

We will evaluate the org structure's effectiveness in achieving strategic goals.

Security

We will assess organizational security risks: physical and technological.

Recruitment and Onboarding

We will implement a process for recruiting and onboarding new talent.

Periodic Conversations

We will prepare a program for periodic conversations along with an IT system.

Compass of Competence

We will moderate and allow for competency mapping for specific positions.

Competency
Training

We will create training modules within a dedicated Learning Management System.

The methodology we follow

Deep Dive / Jump

What is now?

We will identify the key processes within your organization.
We will gather insights from both the management and the team.
We will facilitate workshops and conduct surveys to ensure comprehensive feedback.

Project realization

Where do we start?

We will implement the improvement project based on established priorities.
We will define clear success criteria.
We will set performance metrics to track progress.
We will develop a comprehensive communication plan for the team.

Pilot / Implementation

Ready for a change?

We will ensure effective communication during the project.
We will prepare user-centered documentation.
We will archive previous workflows.
We will offer training to empower your team with new tools and processes.

Maintenance / Customization

Does it work?

We will monitor the long-term impact of the implemented changes to ensure their sustainability.
We will identify deviations from the original modifications and propose actions.
We will recommend tailored adjustments and optimizations.

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